Vaisala Indigo80 - Page 45

If you suspect that the problem is with the devices attached to Indigo80, you can also check
the device diagnostics and status with Insight PC software and Modbus status registers. For
device-specific register information, see the connected device's user documentation at
docs.vaisala.com.
Problem: There is no measurement data from a connected probe.
Possible cause:
The probe may be
disconnected from Indigo80.
Solution:
1. If the connected probe has an LED status indicator, check its
color.
2. If the status indicator is o, make sure that the probe
connection cable is properly connected at both ends.
3. If the status indicator is red, check the probe sensor. If the
sensor is faulty, replace it.
The probe sensor may be
faulty.
Problem: Notification "Firmware update incomplete. Please try again." shown during firmware update
Possible cause:
Error updating one or more
update files, or not all update
files copied to Update folder.
Solution:
Retry updating the firmware. For instructions, see Updating
Indigo80 firmware version (page 40).
Problem: Notification "Firmware update failed" shown after Indigo80 has attempted to update
firmware
Possible cause:
The firmware update file is
corrupted or otherwise
incompatible.
Solution:
Download the latest Indigo80 firmware update file and retry the
procedure. For instructions, see Updating Indigo80 firmware
version (page 40).
Problem: Notification "Device failure. Please contact Vaisala for support." shown
Possible cause:
Damaged hardware
Solution:
Contact Vaisala for support.
Chapter 7 – Maintenance and troubleshooting
45