Problem: Indigo80 buttons become unresponsive
Possible cause:
Temporary software issue
Solution:
Press the button for 20 seconds until the device reboots.
If pressing the button does not resolve the issue, press
the and buttons simultaneously for 20 seconds to reboot
the device and restore factory settings. See also Restoring
factory default settings (page 42).
Problem: Indigo80 user interface has wrong language selected
Possible cause:
Wrong language setting in the
user interface
Solution:
If the Indigo80 user interface language has been set to a wrong
language, you can access the language selection menu with the
following button presses:
1. Press the button. This opens the Indigo80 main menu.
2. Press the button four times so that the Indigo80 menu is
highlighted.
3. Press the button once.
4. Press the button four times.
5. Press the button once.
You can now select another language from the list.
7.5.1 Writing a problem report
When troubleshooting the product, write a problem report including:
• What failed (what worked / did not work)?
• Where did it fail (location and environment)?
• When did it fail (date, immediately / after a while / periodically / randomly)?
• How many failed (only one defect / other same or similar defects / several failures in one
unit)?
• What was done when the failure was noticed?
• What was connected to the product and to which connectors?
• Input power source type, voltage, and list of other items (such as lighting, heaters, and
motors) that were connected to the same power output.
• Are all parts connected and grounded properly? Take a photo to help the troubleshooting.
Indigo80 User Guide M212722EN-B
46
To Next Page
Loading...
