Chapter 10 __________________________________________________________  Troubleshooting
VAISALA______________________________________________________________________ 169
Data messages are not in 
expected format.
The communication protocol 
may not be the one you want.
Check the communication 
protocol of the device by using 
the Vaisala Configuration Tool or 
any terminal with command 
aXU,M! (SDI-12) 
aXU,M<cr><lf> (ASCII/NMEA) 
and change it if needed. See 
Chapter 6 Connection Options, 
on page 73.
Some parameters are missing 
from the data messages.
The formatting of the data 
messages is not what you 
expect.
Format the data messages of the 
concern by using the Vaisala 
Configuration Tool or any 
terminal program. See Chapter 8 
Sensor and Data Message 
Settings, on page 127.
An error message as a response 
to a command.
Refer to Error Messaging/Text 
Messages on page 170.
Refer to Error Messaging/Text 
Messages on page 170.
The transmitter keeps sending 
the message "TX Sync/address 
error". 
The polling address and the 
transmitter address do not 
match.
The transmitter is on an RS-485 
bus with other polled devices 
and Error Messages are 
enabled.
Set correct address either for the 
transmitter or to the polling 
request.
Disable the Error Messages with 
the command aSU,S=N 
<cr><lf>.
mA messages cannot be found. No mA output ordered. You need to specify the mA 
option when you place the order.
Analog input messages are 
missing.
Analog input messages are not 
enabled.
Enable analog input messages. 
See Enabling or Disabling 
Analog Output, on page 160
Precipitation messages missing. No precipitation measurement in 
models WXT534 and WXT532.
Table 27 Communication Problems (Continued)
Problem Possible causes Action(s)