64
0900‑5005 REV‑00
HELP & TROUBLESHOOTING
HELP RESOURCES
PROCEDURE 1. WATCH THE ONBOARD TUTORIAL
The BladderScan i10 system includes an onboard tutorial with instructions on how to scan and manage
exams. It is recommended that you watch the tutorial before using the system. The tutorial does not include
an audio track.
Note: The setting and configuration screens include access to screen‑specific help text. To see help text on
any setting or configuration screen, tap Help.
1. Tap the appropriate button on the screen that is currently displayed. The Tutorial Control screen opens
and the tutorial begins to play.
On… Tap… The tutorial starts at…
The Home screen Tutorial The beginning
The Results screen Help The section on viewing and saving results
The Saved Exams screen Help The section on reviewing saved exams
While the tutorial is playing, you can take these actions:
• View the previous frame of the tutorial (tap Previous)
• View the next frame of the tutorial (tap Next)
• Pause the tutorial (tap Pause) or continue the tutorial when paused (tap Play)
• When you are done viewing the tutorial, tap Exit.
CUSTOMER SERVICES RESOURCES
Verathon provides several customer service resources, as described in Table 13.
Table 13. Customer Service Resources for BladderScan i10 Systems
RESOURCE DESCRIPTION
In‑serviceUSB USB drive included with your system that includes instructions on using it.
Onboard help tutorial
A training module installed on your BladderScan is available by pressing Help
from the Home, Aiming, and Results screens.
Onboard help text
Screen‑specific online help text is available by pressing Help from the setting
and configuration screens.
Phone support
Refer to the list of Verathon CustomerCare resources available at
verathon.com/global‑support
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