Verathon BladderScan i10 User Manual

71
Operations & Maintenance Manual: Help & Troubleshooting
0900‑5005 REV‑00
PROCEDURE 6. CLEAR A PAPER JAM (OPTIONAL)
If the printer is jammed, follow this procedure to remove the paper jam.
1. If necessary, press the On/Off button . When prompted, confirm that you want the system to turn off,
and then wait for it to do so.
2. Slide the printer door upward to unlock it, and then rotate the door down to open. Placing your thumb
on the outside of the printer and squeezing can make it easier to open the door.
3. Pull the paper gently to clear the paper jam. If necessary, pull any ripped or folded paper out of the
printer and remove any bits of paper that have become separated from the roll.
4. Verify the position of the printer drive roller in the printer door:
• The printer drive roller’s plastic bushings should rest inside the light gray plastic clips in the printer
door as shown. The gear should be outside the clip.
• If the printer drive roller has fallen out of the gray clips, replace it according to the instructions in the
procedure “Replace the Printer Drive Roller (Optional)” on page72.
5. Load the thermal paper and close the printer door according to the instructions in the procedure “Load
Thermal Paper into the Printer (Optional)” on page56.
6. If the paper on the outside of the printer is ripped or torn, tear it off, pulling to one side to aid in cutting.
7. If you cannot clear the paper jam or the printer continues to jam, contact Verathon CustomerCare.

Verathon BladderScan i10 Specifications

General

Brand	Verathon
Model	BladderScan i10
Category	Medical Equipment
Language	English