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WARRANTY
ORIGINAL FIRST YEAR TOTAL CUSTOMER CARE WARRANTY
Verathon
®
warrants the system against defects in material and workmanship. The limited warranty applies
for one (1) year from the date of shipment from Verathon and applies only to the original purchaser of the
system. The terms of this warranty are subject to the Terms and Conditions of Sale or any other contractual
document between the parties.
Verathon’s policy is to honor product warranties and to perform services only on products purchased from an
authorized Verathon dealer. If you purchase a Verathon product or system components from an unauthorized
dealer or if the original factory serial number has been removed, defaced or altered, your Verathon warranty
will be void. Purchasing Verathon products from unauthorized entities could result in receipt of product that
is counterfeit, stolen, used, defective, or not intended for use in your region.
If a customer’s system requires service or repair, Verathon will, at its discretion, either repair or replace the
customer’s unit and provide a loaner unit. The customer agrees to send the defective unit to Verathon
(cleaned and disinfected as appropriate) upon receipt of the loaner unit, and the customer agrees to return
the loaner unit within two (2) business days of receipt of the repaired unit. All exchanged parts become
property of Verathon.
Each product manufactured by Verathon is warranted to be free from defects in material and workmanship
under normal use and services. Verathon’s warranty does not cover defects or problems caused by the
buyer’s acts (or failure to act), the acts of others, or events beyond Verathon’s reasonable control. The buyer
shall be solely responsible, for any problem, failure, malfunction, defect, claim, damage, liability, or safety
issue arising out of the following:
• Accident, theft, misuse, abuse, extraordinary wear and tear, or neglect.
• Misapplication, improper use, or other failure to follow Verathon’s product instructions and safety
precautions. The system shall be used in accordance with the instructions contained in this manual.
This warranty does not apply if there is evidence of the equipment being exposed to temperatures in
excess of 60°C (140°F).
• Use of the system in conjunction with hardware, software, components, services, accessories,
attachments, interfaces, or consumables, other than those supplied or specified by Verathon.
• Products that have been repaired or maintained by anyone other than a Verathon authorized service
provider. Modification, disassembly, rewiring, re‑engineering, recalibration, and/or reprogramming
of products other than as specifically authorized by Verathon in writing is prohibited and will void all
warranties.
This warranty provides coverage if the instrument is rendered inoperable as a result of an accidental drop or
mishandling after payment by the buyer of the current deductible as determined by Verathon. The deductible
charge will be applied on each warranty request and may be applied an unlimited number of times per
instrument.
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