What to do if my ViewSonic VSD231 is unable to connect to the network?
If you're unable to connect your ViewSonic Monitor to the network, it could be due to being outside the network's service area. Check the service area with your service provider. Alternatively, a poor signal could be the issue. Try moving to an open space, or if you're inside, move closer to a window.
How to fix no power on ViewSonic VSD231 Monitor?
If your ViewSonic monitor has no power, touch the LED power light for 1-2 seconds. If it doesn't light up blue, ensure the power adapter is plugged into a suitable socket and the DC connector is fully inserted into the correct socket on the rear of the VSD231 under the cover. Check the power socket with another device.
Why is there no display on my ViewSonic VSD231?
Check the external HDMI or D-Sub device and connections of your ViewSonic Monitor.
What to do if my ViewSonic Monitor touch screen doesn't respond to gestures?
If the ViewSonic Monitor touch screen isn't responding, it might be due to power noise during device turn on. Try re-plugging the USB wire. Another cause might be a water drop or spot on the glass surface. Clean and remove any water, then re-plug the USB wire.
What to do if the touch function on my ViewSonic Monitor VSD231 Display Mode does not work properly?
If the touch function on your ViewSonic VSD231 Display Mode isn't working properly when the USB cable is connected, the PC screen resolution settings of Multiple Displays might be incorrectly set to “duplicate these displays.” Change the PC screen resolution settings from “duplicate these displays” to “show desktop only on 2.”
What to do if my ViewSonic Monitor is locked up?
If your ViewSonic Monitor locks up, restart it by touching the LED power light.
Why is there no audio on my ViewSonic Monitor?
If there is no audio on your ViewSonic Monitor, check the volume level setting.
What to do if my ViewSonic Monitor app doesn't function?
If an app on your ViewSonic Monitor isn't functioning, check with the app author.
How to fix no network on ViewSonic VSD231?
If there is no network on your ViewSonic Monitor, check the WiFi settings and try Ethernet if available.
Why can't my ViewSonic Monitor send or receive e-mail?
If your ViewSonic Monitor can't send or receive e-mail, it could be due to an improperly configured Internet connection or e-mail settings. Check your network connection and confirm with your e-mail service provider that your e-mail settings are correct.
General| Screen shape | Flat |
|---|---|
| LED backlight | Yes |
| Display diagonal | 23 \ |
| Tilt angle range | 0 - 90 ° |
| Touch technology | Multi-touch |
| Display brightness | 300 cd/m² |
| Native aspect ratio | 16:9 |
| Detachable display | No |
| AC adapter power | 48 W |
| Operating temperature (T-T) | 0 - 35 °C |
| Operating relative humidity (H-H) | 20 - 90 % |
| Certification | CE, CB, UL/CUL, FCC-B (including ICES003, FCC-C, IC RSS-210, China CCC, CEL Gost-R, FAC, WEEE, REACH, SVHC, ErP, Argentina CNC |
| Sustainability certificates | RoHS |
| Storage media | - |
| Total storage capacity | 8 GB |
| Compatible memory cards | SD |
| USB 2.0 ports quantity | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 0 |
| Internal memory | 2 GB |
| Memory clock speed | - MHz |
| Internal memory type | DDR3-SDRAM |
| Maximum internal memory | - GB |
| Discrete graphics card model | Not available |
| RMS rated power | 2 W |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.0 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Total megapixels | 2 MP |
| Product color | Black |
| Cable lock slot type | Kensington |
| Product type | All-in-One PC |
| Cables included | HDMI, VGA |
| Processor cores | 4 |
| Processor model | Tegra 3 |
| Processor family | NVIDIA Tegra |
| Processor frequency | 1.6 GHz |
| Processor manufacturer | NVIDIA |
| Operating system installed | Android 4.3 |
Weight and Dimensions| Package depth | 170 mm |
|---|---|
| Package width | 620 mm |
| Package height | 455 mm |
| Package weight | 8400 g |
| Depth (with stand) | 192.4 mm |
| Width (with stand) | 547.1 mm |
| Height (with stand) | 392.6 mm |
| Weight (with stand) | 7200 g |
| Depth (without stand) | 48.3 mm |
| Height (without stand) | 370.8 mm |
Statement about FCC compliance, rules, and interference.
Details on FCC radiation exposure limits and compliance.
Compliance statement for Industry Canada regulations.
Details on how to connect various devices and networks to the smart display.
Instructions for connecting the power cord to the device and power outlet.
Steps to turn on the smart display and unlock the screen.
Procedure for properly shutting down the smart display.
Procedures for safely removing the SD card and performing a factory data reset.
How to connect HDMI/MHL devices and select the input source.
Instructions for VGA connection and HDMI output usage.
Steps to connect to a Wi-Fi network, including selecting and entering passwords.
Steps to set up and use a pattern to lock the touch screen.
Detailed steps for creating and modifying screen unlock patterns.
How to disable screen lock and set up a PIN for security.
Steps to set up and manage password security for the device.
How to set up facial recognition to unlock the device.
Solutions for issues where the touch screen is unresponsive or inaccurate.
Solutions for issues related to sending/receiving messages or emails.
Solutions for issues like no power, no display, lock-ups, and network problems.
Information on what the warranty covers, its duration, and what is excluded.
Steps to follow for obtaining warranty service and support.
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