Action Yes No
a. Replace textured paper with
plain paper.
b. Print the document.
Is the print dark?
Step 6
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the print dark?
Go to step 7. The problem is solved.
Step 7
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Is the print dark?
Go to step 8. The problem is solved.
Step 8
a. Replace the imaging unit.
b. Print the document.
Is the print dark?
Refer to Contacting Customer
Support.
The problem is solved.
112
Xerox
®
B230 Printer
User Guide
Troubleshoot a problem