Action Yes No
Printing Preferences or Print
dialog.
• Make sure that the settings
match the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Is the paper curled?
Step 5
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
Step 6
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
PPrriinntt CCrrooookkeedd oorr SSkkeewweedd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
124
Xerox
®
B230 Printer
User Guide
Troubleshoot a problem
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