Xerox B230 User Manual

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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
b. Decrease toner darkness.
From the control panel,
navigate to: Settings > Print >
Quality > Toner Darkness.
c. Print the document.
Does gray background appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does gray background appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
116
Xerox
®
B230 Printer
User Guide
Troubleshoot a problem

Xerox B230 Specifications

General

Print Technology	Laser
Print Speed	Up to 36 ppm
First Page Out Time, Printing	As fast as 6.4 seconds
Processor Speed	600 MHz
Print Memory	256 MB
Mobile Printing	Apple AirPrint, Mopria, Wi-Fi Direct
Paper Output Capacity	150 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Duplex Printing	Automatic
Print Resolution	1200 x 1200 dpi
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets
Maximum Paper Size	8.5 x 14 inches
Print Features	N-up, Watermark, Booklet Printing
Operating System Support	Windows, Mac, Linux
Supported Media Types	Plain Paper, Heavy Paper, Light Paper, Label, Envelope, Cardstock
Supported Media Sizes	A4, A5, A6, B5, Letter, Legal, Executive, Oficio