Action Yes No
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
• Heavier paper prints more
slowly.
• Paper narrower than letter,
A4, and legal may print
more slowly.
b. Print the document.
Is the printer printing slow?
Step 6
a. Make sure that the printer
settings for texture and weight
match the paper being loaded.
From the control panel,
navigate to: Settings > Paper >
OK > Media Configuration >
OK > Media Types > OK.
Rough paper textures and
heavy paper weights may print
more slowly.
b. Print the document.
Is the printer printing slow?
Go to step 7. The problem is solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is solved.
Step 8
a. Make sure that the printer is
not overheating.
• Allow the printer to cool
down after a long print job.
• Observe the recommended
ambient temperature for
the printer. For more
information, see Selecting a
Location for the Printer.
b. Print the document.
Is the printer printing slow?
Refer to Contacting Customer
Support.
The problem is solved.
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Xerox
®
B230 Printer
User Guide
Troubleshoot a problem