Action Yes No
Can the printer connect to the Wi-
Fi network?
Step 4
Check the wireless security mode.
From the control panel, navigate
to Settings > OK > Network/Ports
> OK > Wireless > OK > Wireless
Security Mode > OK.
Is the correct wireless security
mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security
mode.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 6.
Step 6
Make sure that you entered the
correct network password.
Take note of the spaces, numbers,
and capitalization in the password.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Refer to Contacting Customer
Support.
Xerox
®
B230 Printer
User Guide
149
Troubleshoot a problem