Action Yes No
Printing Preferences or Print
dialog.
• Make sure that the settings
match the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
2 Print the document.
Is the paper curled?
Step 5
1 Remove paper, flip it over, and
then reload paper.
2 Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
Step 6
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
2 Print the document.
Is the paper curled?
Contact customer support. The problem is solved.
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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press
to navigate through the settings.
Xerox
®
B310 Printer
User Guide
129
Troubleshoot a Problem
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