Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
To receive email, chat support, or to browse the supported documentation, drivers, and other
downloads, go to www.xerox.com, click on the Customer Support link, and search for your product.
Technical support via telephone is also available. In the U.S. or Canada, go to www.xerox.com/
supplies. For other countries or regions, go to or contact the place where you purchased the printer.
Xerox
®
B310 Printer
User Guide
175
Troubleshoot a Problem
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