Action Yes No
information, see the
documentation that came with
the printer.
Are the cable connections secure?
Step6
Check if the web proxy servers are
disabled.
Are the web proxy servers
disabled?
Go to step 7. Contact your administrator.
Step7
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Contact customer support.
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Action Yes No
Step 1
Make sure that Active Adapter is
set to Auto.
From the control panel, navigate
to:
Settings >
> Network/Ports
>
> Network Overview >
> Active Adapter > >
Auto >
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 2.
Step 2
Check if the correct Wi-Fi network
is selected.
Some routers may share the
default SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
Step 3 The problem is solved. Go to step 4.
152
Xerox
®
B310 Printer
User Guide
Troubleshoot a Problem
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