Xerox B310

Paper feed problems
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Action Yes No
Step1
1 Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
2 Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
Step2
1 Make sure that paper type is
set to Envelope.
From the control panel,
navigate to: Settings > OK >
Paper > OK > Tray
Configuration > OK > Paper
Size/Type > OK
2 Send the print job.
Does the envelope seal when
printing?
Contact customer support. The problem is solved.
170
Xerox
®
B310 Printer
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