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Probable Causes Solutions
Application and print driver have conflicting tray
selections.
1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
4 Check that you have the latest print driver
installed. For details, go to www.support.xerox.
com.
Note: To have the print driver select the tray,
set the tray used as the paper source to Auto
Selection Enabled.
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Probable Causes Solutions
One of the trays is not installed correctly. Open and close the tray from which you are printing.
There is an obstruction or debris inside the printer. Power off the printer and remove the obstruction or
debris. If you cannot remove the obstruction, contact
your Xerox
®
service representative.
The printer beeps at each touch on the control panel. Check the Alerts setting. For details, refer to the
System Administrator Guide at www.support.xerox.
com.
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Probable Causes Solutions
Unsupported or incorrect paper. Ensure that you are using the correct paper. Do not
use transparencies, envelopes, labels, or reloaded
paper for automatic 2-sided printing. For details, see
Supported Paper Sizes and Weights for Automatic 2-
Sided Printing.
Incorrect setting. On the print driver Printing Options tab, select 2-
Sided Print.
Xerox
®
EC8036/EC8056 Color Multifunction Printer
User Guide
255
Troubleshooting
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