4. If the paper is torn, remove the tray completely, then check inside the printer for torn pieces of
paper.
5. Reload the tray with undamaged paper, then push the tray in until it stops.
6. At the control panel, if a prompt appears, select the correct paper size, type, and color.
• To select a new paper size, touch Size.
• To select a new paper type, touch Type.
• To select a new paper color, touch Color.
• To confirm the settings, touch Confirm.
Note: If a prompt does not appear, and you have changed the paper size, type, or color,
update the Required Paper Policies. For details, refer to the System Administrator Guide at
www.support.xerox.com.
7. To return to the Home screen, press the Home button.
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1. Remove the jammed paper from the tray. Make sure that the paper feed entrance where the tray
connects to the printer is clear.
2. If the paper is torn, check inside the printer for torn pieces of paper.
3. Fan the paper that you removed and make sure that all four corners are aligned.
4. Insert the paper into tray 5 with the printing side face down. The leading edge of the paper
should lightly touch the paper feed entrance.
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Xerox
®
EC8036/EC8056 Color Multifunction Printer
User Guide
Troubleshooting
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