Xerox EC8056 - Page 270

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Envelopes are loaded incorrectly in tray5. To load envelopes in tray 5:
• For envelopes with the flap on a long edge, load
envelopes with the flaps closed, flaps up, and flaps
on the leading edge, toward the right.
• For envelopes with the flap on a short edge, load
envelopes with the flaps closed, flaps up, and flaps
on the leading edge, toward the right.
• Load C4 and custom-size envelopes longer than
320 mm (12.6 in.) short-edge feed, with the flaps
closed, flaps up, and flaps on the leading edge,
toward the right. For custom-size envelopes, define
a custom size on the control panel.
Envelopes are loaded incorrectly in the envelope tray. To load the envelope tray:
• For envelopes with the flap on a long edge, load
envelopes with the flaps closed, flaps down, and
the flaps on the left side of the tray.
• For envelopes with the flap on a short edge, load
envelopes with the flaps closed, flaps down, and
the flaps on the left side of the tray.
Paper Jam Message Stays On
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Some paper remains jammed in the printer. Recheck the media path and make sure that you have
removed all of the jammed paper.
One of the printer doors is open. Check the doors on the printer. Close any door that is
open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
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Using paper of the wrong size, thickness, or type. Use paper of the correct size, thickness, or type. For
details, see Supported Paper Sizes and Weights for
Automatic 2-Sided Printing.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver
and that the paper is loaded in the correct tray. For
details, see Supported Paper.
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EC8036/EC8056 Color Multifunction Printer User Guide
Troubleshooting