• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
ONLINE SUPPORT ASSISTANT
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your
printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and
more.
To access the Online Support Assistant, go to www.support.xerox.com.
INFORMATION PAGES
Your printer has a set of information pages that you can print. These pages include configuration and font
information, demonstration pages, and more.
To print an information page, select an option, then touch PPrriinntt.
The following Information Pages are available:
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Configuration Report The Configuration Report provides printer information
including the serial number, installed options, network
settings, port setup, tray information, and more.
Billing Summary The Billing Summary Report provides information
about the device and a detailed listing of the billing
meters and sheet counts.
Getting Started The Getting Started guide provides an overview of the
key features of the printer.
Troubleshooting Print Quality Page The Troubleshooting Print Quality Page provides a list
of common print-quality problems and tips to help
solve them.
Supplies Usage Page The Supplies Usage Page provides coverage
information and part numbers for reordering supplies.
Graphics Demo Page Print this page to check the quality of graphics.
PCL Font List The PCL Font List provides a printout of all PCL fonts
that are available on the printer.
PostScript Font List The PostScript Font List provides a printout of all
PostScript fonts that are available on the printer.
MORE INFORMATION
You can obtain more information about your printer from these sources:
Xerox
®
EC8036/EC8056 Color Multifunction Printer User Guide 313
Troubleshooting
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