Image Quality
FaxCentre 2121/2121L 11/06 3-3
IQ 1 Blank Print and Black Print RAP
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
• Print page is completely blank or completely black.
Table 1: Blank Print and Black Print
Checks and Causes Solutions
1. Determine the source of the problem. Make
a copy. Print an internal test pattern.
Note: To print an internal test pattern, set
SOS 1 Bit 8 to 1, then press the # key, refer to
GP 4.
2. Printed page is blank. 1. Check that the toner cartridge is not empty.
If necessary, install a new toner cartridge (PL
13).
2. Check ROS connectors for proper connec-
tion.
3. Is the coupling of the drive mechanism of
the imaging cartridge properly connected?
2. Check coupling of drive mechanism for
connection and correct as necessary, or
Install a new Imaging Cartridge (Drum Car-
tridge, Toner Cartridge, PL 13).
4. Is the drum charge voltage contact point or
drum ground contact point of the drum car-
tridge properly connected?
3. Check, clean, or correct contact point.
5. Is the HVPS (PL 11) connector connected
properly?
4. Connect it properly.
6. Outgoing fax page is completely black. 5. Run a shading calibration.
To Next Page
Loading...
