General Procedures and Information
FaxCentre 2121/2121L 11/06 6-69
GP 20 Scanning and Communication Error Codes
The communication error codes appear in the logs and in the transmission reports.
General Codes
Code 01 - Busy or no fax tone
This code appears after 6 failed attempts. You will have to restart the transmission at a later time.
Code 03 - Stopped by operator
Communication stopped by the operator by pressing the key.
Code 04 - Programmed number invalid
Invalid single-key or quick-dial number: check the number (for example, a delayed transmission
has been programmed with a single key and the number corresponding to this key has been de-
leted).
Code 05 - Scanning fault
A fault has occurred at the location of the document to be transmitted. For example, the sheet is
jammed.
Code 06 - Printer not available
A fault has occurred on the machine: out of paper, paper jam or cover open. This fault code only
appears if the “reception without paper” parameter is set to WITHOUT PAPER.
Code 07 - Disconnect
The communication has been cut (bad connection).
Code 08 - Quality
This code generally indicates line quality problems. The document that you have transmitted has
not been received correctly. Contact your correspondent to check whether it is necessary to re-
transmit the document. The interference may have occurred in an unimportant area of the docu-
ment.
Code 0A - No document to recover
You have attempted to recover a document from a correspondent, but the latter has not prepared
(stored), the document or the password that was entered is wrong.
Code 0B - Wrong number of pages
There is a difference between the number of pages indicated when the document was prepared
for transmission and the number of pages actually transmitted: check the number of pages of the
document.
Code 0C - Received document faulty
Ask the correspondent who calls you to check the length of his document (it is too long to be re-
ceived in its entirety).
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