Maintenance
7-19
Printer errors
Error messages
If the printer has one of the problems described below, the corresponding message is
displayed on the screen.
Message Action
CHANGE TONER
<OK> TO CONFIRM
Replace the toner cartridge.
Proceed as described in paragraph Replacing
the toner cartridge, page 7-2.
CHANGE DRUM
<OK> TO CONFIRM
Replace the drum cartridge.
Proceed as described in paragraph Replacing
the drum cartridge, page 7-7.
CLOSE COVER PRINTER
Close the front cover of the printer.
CLOSE UPPER COVER PRINTER
Close the rear upper cover of the printer.
DRUM NEAR END The drum cartridge is nearing its end of life (10%
remaining).
TONER NEAR END The toner cartridge is nearly empty (10% capacity
left).
PAPER EMPTY Install the paper tray.
Fill the tray with paper in the required size.
PAPER JAM INSIDE Open the tray.
Remove the jammed sheet.
PAPER JAM EXTERNAL TRAY Open the cover.
Remove the jammed sheet from the print outlet.
PAPER JAM INTERNAL TRAY Open the cover.
Remove the jammed sheet from between the tray
and the fusing unit.
PRINTER ERROR XX Disconnect and reconnect the machine.
If the problem persists, contact your supplier.
PAPER SIZE ERROR
Check paper size (A4, Letter, etc.)
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