Further Assistance
Xerox Phaser 3320DN/3320DNI
User Guide
21
Further Assistance
For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.
The machine’s serial number is located on the inside of the front door on the machine and is printed on
the configuration report. For further information about locating the serial number, please refer to
Locating the Serial Number on page 116.
Xerox Support Center
If a fault cannot be resolved by following the display instructions, check Error Messages on page 101. If
the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know
the nature of the problem, the machine serial number, the fault code (if any) plus the name and
location of your company.
Documentation
Most answers to your questions will be provided by the documentation that is supplied with your
machine or on the Software and Documentation CD supplied with your machine. Alternatively you can
access the documents from www.xerox.com/support.
•Installation Guide - contains information about installing the machine.
• User Guide (this document) - contains instructions and information about all the features on the
machine.
• System Administration Guide - provides detailed instructions and information about connecting
your machine to the network and installing optional features.