Solving Other Problems118
Printing takes too 
much time.
The printer is set to a 
slow printing mode (for 
example, thick stock or 
transparency).
It takes more time to print with special 
media. When using regular paper, 
make sure that the media type is set 
properly in the driver.
The printer is set to 
power saving mode.
It takes time for printing to start in 
power saving mode.
The job is very 
complex.
Wait. No action needed.
The printer memory is 
insufficient.
Add more memory.
An unapproved toner 
cartridge is installed (
X 
INCORRECT
 is 
displayed in the 
message window).
Install a toner cartridge approved for 
your specific printer.
Blank pages are 
printed.
One or more of the 
toner cartridges are 
defective or empty.
Check the toner cartridges. The image 
will not print correctly or not at all, if a 
cartridge is empty.
The wrong media is 
being used.
Check that the media type set in the 
driver matches the media loaded in the 
printer.
Printer returned to 
READY before the 
configuration 
menu was 
changed.
The printer was in the 
configuration menu 
structure without a 
selection being made 
within two minutes.
When in the configuration menu 
structure, select your choice within 
2
 minutes.
Not all pages print. The Cancel key was 
pressed.
Make sure no one pressed the Cancel 
key while your job was printing.
The tray is empty. Check that the tray is loaded with 
media, in place, and secure.
A document is printed 
with an overlay file 
which has been 
created by a 
non-Phaser 6120 
driver.
Print the overlay file using a 
Phaser 6120 driver.
Symptom Cause Solution