Contents
iv
6 Replacing Supplies ......................................................................................... 75
Replacing Consumables ................................................................................ 76
About Toner Cartridges ................................................................................ 76
Replacing a Toner Cartridge ................................................................. 79
Replacing Routine Maintenance Items ......................................................... 85
Replacing the Imaging Unit .......................................................................... 85
7 Maintaining the Printer ................................................................................... 88
Cleaning the Printer ........................................................................................ 89
Exterior ......................................................................................................... 91
Interior .......................................................................................................... 92
Cleaning the Media Feed Roller and Laser Lens .................................. 92
Cleaning the Duplex Unit Feed Rollers ................................................. 96
Cleaning the Media Feed Rollers for Tray 2 .......................................... 98
Storing the Printer ......................................................................................... 100
8 Troubleshooting ............................................................................................ 101
Introduction ................................................................................................... 102
Printing a Configuration Page ..................................................................... 102
Preventing Paper Jams ................................................................................ 103
Understanding the Media Path .................................................................... 104
Clearing Paper Jams .................................................................................... 105
Paper Jam Messages and Clearing Procedures ........................................ 106
Clearing a Paper Jam in the Printer .................................................... 107
Clearing a Paper Jam From Tray 2 ..................................................... 111
Clearing a Paper Jam from the Duplex Unit ........................................ 114
Solving Problems with Paper Jams ............................................................ 115
Solving Other Problems ............................................................................... 117
Solving Problems with Printing Quality ...................................................... 121
Status, Error, and Service Messages .......................................................... 127
Standard Status Messages ........................................................................ 127
Error Messages (Warning) ......................................................................... 129
Error Messages (Operator Call) ................................................................. 131
Service Messages ...................................................................................... 133
Web Links................................................................................................... 134