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wrinkled?
Is the document pasted
together or folded in?
The pasted or folded-in section can curl back and rise
up from the surface of the document glass. Place a
stack of white sheets on the document to hold the
document down flat against the document glass.
A stripe pattern
appears in copies.
Is the document enlargement
ratio set too large?
Some enlargement ratios can cause stripes. Adjust the
copy enlargement ratio.
Printing is faint,
smudged, or
unclear.
Is the paper damp? Replace with paper from a new ream.
The drum cartridge is depleted
or damaged.
Contact Xerox Technical Customer Support.
Black dots are
printed.
The drum cartridge is depleted
or damaged.
Contact Xerox Technical Customer Support.
Black lines are
printed.
The drum cartridge is depleted
or damaged.
Contact Xerox Technical Customer Support.
The document glass on the
document feeder is dirty.
Clean the document glass.
Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide 215
Troubleshooting
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