Suggested solutionsProblem
Other information to remember includes:
• From a cold start (power on or power saver), system takes less
than 5 minutes to start printing.
• From standby mode, system usually takes less than 1 minute
to start printing.
Check the application or print driver settings on whether non-
standard fonts are being used for printing.
Text prints incorrectly (text
is corrupted).
Trays do not recognize the
media.
• At the UI, check the paper settings for the tray (Machine
Status > Device Information > Paper Tray Status).
• Check the print server settings.
• Check that the paper is loaded correctly as either SEF or LEF
and this matches the paper settings programmed at the print
server.
Prints are not on desired
paper size.
• Ensure that the correct paper size and type is loaded in the
paper trays.
• Set the paper guides to the correct positions.
• Select the paper size, tray and weight at the print server and
ensure these paper attributes are set correctly at the Tray
Properties window.
• Ensure that “Fit to Paper” or an equivalent selection is not se-
lected in your print driver.
Paper is misfed, jams often,
or wrinkles repeatedly.
• If a message appears on the press touch screen, follow the in-
structions displayed.
• Make sure the paper and paper tray selected match the paper
size settings. Refer to the Recommended Media List.
• Makesurethe trays are loaded properly with acceptable media
and do not exceed the MAX fill line.
• Ensure the paper tray edge guides are in the correct position.
To ensure tray closure, firmly push it in as far as possible.
• Turn the paper stack around and/or over in the selected paper
tray.
• Remove a few sheets from the top and the bottom of the stack
in the paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Replace the paper in the selected paper tray with paper from
a new package.
• Remove any partially fed paper from the trays. Make sure to
remove any torn pieces of paper still remaining inside the press.
• Ensure the paper you are using had been stored properly.
6-3Xerox
®
Versant
®
180 Press
User Guide
Troubleshooting
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