Xerox Versant 180 Press - Custom Paper Settings for Feed Issues

Custom Paper Settings Troubleshooting
This section helps you locate and resolve specific problems through the use of the Custom
Paper Settings. In addition, for in depth information on the features referenced on the
table, refer to the System Administration Guide.
Initial Actions
Perform these actions first to improve print quality:
• Confirm the media being used is compatible with the Press, within supported
specifications, in good condition, and has been assigned to the correct Press Tray.
Secondary Actions
If problems are not resolved after performing the suggested actions below, contact the
Customer Support Center.
Problem
Multifeeds, Misfeeds and Paper Jams in Trays 6-9
Suggested Solutions
1. Change the Adjust Air Assist Values setting.
• Use this feature to adjust the amount of air volumegenerated by the tray blowers which
assist in separating sheets when feeding paper. When using light-weight or heavy-weight
paper, which stick together easily, select a stronger air flow setting in order to better
separate sheets and prevent paper jams or multifeeds.
• This feature can be found in Machine Status > Tools > Setup & Adjustment > Custom
Paper Settings. Select the desired Custom Paper>Change Settings > Adjust Air Assist
Values > Change Settings.
• The settings available for this feature are:
- System Default: The air volume is set to the appropriate amount based on the
Stock and environmental conditions.
- Multifeed Support Table: Select this option if you use paper that tends to trigger
multifeeds. This setting increases the air volume to a level higher than System
Default.
- Mis-Feed Support Table: Select this option if you use paper that tends to trigger
paper jams. This setting increases the air volume to a level higher than Multifeed
Support Table.
- Forced Off: Select this option when working with special media that tends to jam
as a result of the air flow that is introduced byAdjust Air Assist Values. This setting
turns off Adjust Air Assist Values.
2. Change the Tray Heater setting.
• Use this feature to Enable (checked) or Disable (unchecked) the tray heater. The tray
heater warms the air that is blown into the tray by Adjust Air Assist Values to help
prevent paper jams and multifeeds by loosening contact between sheets.
6-11Xerox
®
Versant
®
180 Press
User Guide
Troubleshooting