9.2 Data Logging
For software-related issues such as vehicle communication problems or function
failures, data logging often provides crucial information for successful technical
support sessions.
To ensure we can assist you effectively, please ensure your Diagnostic Tool remains
connected to Wi-Fi for at least 15 minutes. Additionally, provide the Serial Number
(S/N). This allows our technical team to access the data logs from the server and
begin analyzing the issue to find a solution.
9.3 FAQ Database
This section describes how to access our FAQ database on our website. Visit
www.xtoolonline.com and then click "FAQs" or click direct link
https://www.xtoolonline.com /faqs
9.4 Corporate Purchase
Whether you represent a company, school, government agency, or NGOs and you
want to buy in bulk, reach us through email: Support@xtoolonline.com and get a
bulk discount.
9.5 Inventors and Testers Program
That sounds like an exciting opportunity indeed! If you're interested in becoming a
product tester, inventor, or contributing to language improvements in the User
Manual, it's best to reach out to the company directly through their designated
channels. Contacting their support team or customer service would provide you with
more detailed information on how to participate in these specific programs. They
can guide you on the steps to take and any requirements needed to get involved.
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