User Guide for the CP920 HD IP Conference Phone
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Static Forwarding
Three types of static forwarding are:
Always Forward: Incoming calls are immediately forwarded.
Busy Forward: Incoming calls are immediately forwarded if the phone is busy.
No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
To activate call forward via phone user interface:
1. Tap Menu->Features->Call Forward.
2. Tap or to select the desired forwarding type, and then tap the Enter soft key.
3. Depending on your selection:
a) If you select Always Forward:
1) Tap the or soft key to select Enabled from the Always Forward field.
2) Enter the destination number you want to forward all incoming calls to in the
Forward to field.
3) (Optional.) Enter the always forward on code or off code respectively in the On
Code or Off Code field.
b) If you select Busy Forward:
1) Tap the or soft key to select Enabled from the Busy Forward field.
2) Enter the destination number you want to forward all incoming calls to when the
phone is busy in the Forward to field.
3) (Optional.) Enter the busy forward on code or off code respectively in the On
Code or Off Code field.