Yealink CP960 Skype for Business - Basic Call Features; Placing Calls

Basic Call Features
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Basic Call Features
The CP960 Skype for Business phone is designed to be easily used like a regular phone on a
public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to
someone else, or conduct a Skype for Business conference call. You can also use calendar,
response groups or boss-admin Skype for Business feature.
This chapter provides basic operating instructions for the CP960 Skype for Business phone.
Topics include:
 Placing Calls
 Answering Calls
 Ending Calls
 Call Mute
 Call Hold/Resume
 Call Forward
 Team-Call Group
 Response Groups
 Inbound Private Lin
 Call Transfer
 Skype for Business Conference
 Calendar
 Parking and Retrieving Calls on the Skype for Business Server
 Group Call Pickup
 Boss-Admin
 Voicemail
For more information or assistance with your new phone, contact your system administrator.
Placing Calls
You can place calls in numerous ways, including placing multiple calls, placing a call from the
search result list, or dialing the hotline number. You can also dial an entry/contact from call
history or directory. For more information, refer to Contact Management on page 52 and Call
History Management on page 68.