Yealink W53P & W60P User Guide
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Answering Calls on a Shared Line
Placing a Call on Public Hold
Retrieving a Held Call Remotely on a Shared line
Pulling a Shared Call on a Shared line
State Indicator of Shared Line
If your system administrator assigns the shared line to your handset, the SCA with an icon is displayed on right soft key.
The following table shows the icon associated with the shared line:
Icons Description
The shared line is idle.
The shared line is dialing, in conversation or placed on private hold.
(Flashing)
The shared line receives an incoming call or is placed on public hold.
Placing Calls on a Shared Line
You can have one or multiple calls on a shared line. The phone places a call on the first shared line automatically. You
can press SCA to select the desired shared line.
Related Topic
Placing Calls
Answering Calls on a Shared Line
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be
answered on any one of the phones. You can answer one or two calls on the shared line.
Related Topic
Answering Calls