Zimmer PhySys - Troubleshooting; Device Malfunctions; Ultrasound & Vacuum Issues; DuoStim Application Errors

Troubleshooting
Error messages
Disposal
19
Page 51
Device malfunction
No response to the main switch / display remains dark.
Possible cause 1: Mains connection
Remedy for cause 1: Check whether the mains plug is correctly plugged into the socket and
the device plug is firmly inserted in the port of the device.
Check the mains cable for damage; if necessary, replace cable with an equivalent cable.
Check the mains and socket; if necessary, have fault at mains or socket repaired by a
professional (electrician).
Possible cause 2: Mains fuse (PhySys)
Remedy for cause 2: Check the mains fuse.
Replace the fuse only with one with the exact same name / equal rating.
Before doing so, check the power supply thoroughly for possible faults.
If the error recurs, immediately inform the service department / customer service.
Ultrasound transducer is
not detected
Possible cause 1: No ultrasound transducer connected
Remedy for cause 1: Check ultrasound transducer connection; if necessary, plug in
ultrasound transducer.
Possible cause 2: Ultrasound transducer defective
Remedy for cause 2: Please inform the service department / customer service.
No emission of
ultrasound
Possible cause 1: Wrong ultrasound transducer selected (in the case of two transducers
connected)
Remedy for cause 1: Check which ultrasound transducer is active. If necessary, switch to the
desired ultrasound transducer (see section 8.2.).
No DuoStim application
possible
Possible cause 1: Vaco electrodes connected to channel II.
Remedy for cause 1: In “DuoStim separate” mode, no dual circuit vacuum application is
possible; only channel I is active. Use channel I for the application of the Vaco electrodes.
No vacuum (VacoP) –
System not airtight
Possible cause 1: Suction electrode not properly placed
Remedy for cause 1: Check electrode placement and reposition, if necessary.
Possible cause 2: Discharge tap of water separator not closed
Remedy for cause 2: Check discharge tap on water separator. The discharge tap has to be
closed again after emptying.
Possible cause 3: Vaco tube blocked.
Remedy for cause 3: Check patency of the Vaco tube. To do this, remove the Vaco electrode
and close tube opening with finger. If no vacuum is created, remove and replace the tube.
In addition to the errors described above, the following error messages may also be displayed
by the device.