zipwake S Series - Error Corrective Actions; Other Errors

ZIPWAKE DYNAMIC TRIM CONTROL SYSTEM - FOR INTEGRATION 27
14.2 ERROR CORRECTIVE ACTIONS
Check the corrective actions below to resolve problems. Visit zipwake.com for the latest
product information, software upgrades and error corrective actions. If the problem
remains, contact your retailer for support and/or replacement units.
Control Panel Error Messages
Supply voltage too low
• Check battery supply voltage (>12V).
• Check the power cable connection to the battery.
Supply voltage too high
• Check the distribution unit(s) power cable.
• Check battery supply voltage (12-32V).
Button/wheel failure
• Check if any buttons or wheels are stuck.
• Use fresh water to spray and remove any dirt on the control
panel front.
Acc/gyro error
• Turn o the system for 10 minutes, then restart.
Panel temperature too high
• Check if the panel is mounted close to any heat source.
• Try mounting the panel in another (cooler) location.
Program error
• Restart the system.
• Visit www.zipwake.com for upgrades resolving the issue.
Interceptor config changed
• Go to Interceptor Configuration menu page to check which
interceptor(s) dier from what is saved to the system.
• Save the correct interceptor configuration if not already
accurately saved to the system.
• Check the servo cable(s) for damage.
• Clean and reattach the connector(s) to the distribution unit(s)
Invalid Interceptor config
• Make sure interceptors are connected in pairs to the distribution
unit(s) , starting from connectors P1/S1.
Refer to the Installation Guide for information about which
connector(s) to connect a center-mounted interceptor.
• Check the servo cables for damage.
• Clean and reattach the connectors to the distribution unit(s).
Communication error
• Check the system cables for damage.
• Clean and reattach connectors to the distribution unit(s) and
control panels.
No GPS signal
• Check GPS source and GPS status on the Select GPS Source
menu page (normally set to Auto).
• If an external GPS or NMEA 2000 GPS is installed, check the
cables for damage.
• Check that the NMEA 2000 GPS source is turned on.
• Clean and reattach the control panel connectors.
Interceptor/Servo Unit Error Messages
Supply voltage too low
• Check battery supply voltage (>12V).
• Check the power cable connection to the battery.
• Check the distribution unit(s) power cable.
Supply voltage too high
• Check battery supply voltage (12-32V).
Interceptor stroke too long
• Restart the system.
• Remove the interceptor front and check that the blades are
moving correctly. Remove any growth, dirt or paint.
• Reinstall the front, run the interceptor and check that the
blades are moving correctly.
Electronics failure
• Restart the system.
• Visit www.zipwake.com for upgrades resolving the issue.
Overload, interceptor stuck
• Check for excessive growth, dirt or paint on the interceptor
and between the blades.
• Remove the interceptor front and check that the blades are
moving correctly.
• Reinstall the front, run the interceptor and check that the
blades are moving correctly.
Motor drive temperature high
• Turn o the system for 10 minutes, then restart.
Motor temperature high
• Turn o the system for 10 minutes, then restart.
Motor HALL sensor failure
• Turn o the system for 10 minutes, then restart.
Motor drive failure
• Turn o the system for 10 minutes, then restart.
Outside full stroke
• Restart the system (repeat if needed).
• Remove the interceptor front and check that the blades are
moving correctly. Remove excessive growth, dirt or paint.
• Remove the servo unit from the back plate and make sure
the nut on the screw shaft pulls in towards the center of the
servo at start-up.
Start-up error
• Restart the system.
• Check battery supply voltage (12-32V).
• Check that the interceptor blades move correctly.
14.3 OTHER ERRORS
The system’s automatic control functions remain o/turn o or turn on/o intermittently
(can happen if there is a system error or if there is no GPS speed signal).
• Check error message flashing when turning on Full Auto / Auto Pitch Control.
• Check System Information Menu and error messages above to resolve the problem.
Full Auto / Auto Pitch Control turns on/o intermittently
(can happen if the GPS has a week signal or poor satellite coverage).
• Check GPS status in the Select GPS Source Menu. Set GPS Source to Auto.
• Connect an NMEA 2000 GPS source if available. Refer to the Installation Guide.
• Install Zipwake external GPS. Refer to the Installation Guide.
The boat lists to port when the roll wheel is turned to starboard (clockwise) at speed
• Check how the interceptors are connected to the distribution unit(s).
• Refer to the Installation Guide for correct connection.