Chapter 16 Troubleshooting
NBG6815 User’s Guide
154
• Check the settings for QoS. If it is disabled, you might consider activating it.
16.5 Resetting the NBG6815 to Its Factory Defaults
If you reset the NBG6815, you lose all of the changes you have made. The NBG6815 re-loads its
default settings, and the password resets to 1234. You have to make all of your changes again.
You will lose all of your changes when you push the RESET button.
To reset the NBG6815:
1 Make sure the power LED is on.
2 Press the RESET button for one to four seconds to restart/reboot the NBG6815.
3 Press the RESET button for longer than five seconds to set the NBG6815 back to its factory-default
configurations.
If the NBG6815 restarts automatically, wait for the NBG6815 to finish restarting, and log in to the
Web Configurator. The password is “1234”.
If the NBG6815 does not restart automatically, disconnect and reconnect the NBG6815’s power.
Then, follow the directions above again.
16.6 Wireless Connections
I cannot access the NBG6815 or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the NBG6815.
2 Make sure the wireless adapter on your computer is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports
the same wireless standard as the NBG6815.
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the
NBG6815.
5 Check that both the NBG6815 and the wireless adapter on your computer are using the same
wireless and wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG6815.
To Next Page
Loading...
