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/ Technical Support
whichsignifiesaprototypeunit.Thepartnumbercanalsohaveasuffix(e.g.AZB20A8B‐
AM1),whichdesignatesaspecialversionofthestandarddrive(AZB20A8Bisthestandard
drive,‐AM1designatesthespecialversion).
Warranty Returns and Factory Help
Sellerwarrantsthatallitemswillbedeliveredfreefromdefectsinmaterialandworkmanship
andinconformancewithcontractualrequirements.TheSellermakesnootherwarranties,
expressorimpliedandspecificallyNOWARRANTYOFMERCHANTABILITYORFITNESSFOR
APARTICULARPURPOSE.
TheSeller'sexclusiveliabilityforbreachofwarrantyshallbelimitedtorepairingorreplacing
attheSeller'soptionitemsreturnedtoSeller'splantatBuyer'sexpensewithinoneyearofthe
dateofdelivery.TheSeller'sliabilityonanyclaimofanykind,includingnegligence,forlossor
damagearisingoutof,connectedwithorresultingfromthisorder,orfromtheperformanceor
breachthereoforfromthemanufacture,sale,delivery,resale,repairoruseofanyitemor
servicescoveredbyorfurnishedunderthisordershallinnocaseexceedthepriceallocableto
theitemorserviceorpartthereofwhichgivesrisetotheclaimandintheeventSellerfailsto
manufactureordeliveritemsotherthanstandardproductsthatappearinSeller'scatalog.
Seller'sexclusiveliabilityandBuyer'sexclusiveremedyshallbereleaseoftheBuyerfromthe
obligationtopaythepurchaseprice.INNOEVENTSHALLTHESELLERBELIABLEFOR
SPECIALORCONSEQUENTIALDAMAGES.
Buyerwilltakeallappropriatemeasurestoadviseusersandoperatorsoftheproducts
deliveredhereunderofallpotentialdangerstopersonsorproperty,whichmaybeoccasioned
bysuchuse.BuyerwillindemnifyandholdSellerharmlessfromallclaimsofanykindfor
injuriestopersonsandpropertyarisingfromuseoftheproductsdeliveredhereunder.Buyer
will,atitssolecost,carryliabilityinsuranceadequatetoprotectBuyerandSelleragainstsuch
claims.
Allreturns(warrantyornon‐warranty)requirethatyoufirstobtainaReturnMaterial
Authorization(RMA)numberfromthefactory.
RequestanRMAnumberby:
telephone (805) 389-1935
fax (805) 389-1165
e-mail amcsupport@a-m-c.com
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com