3. While holding down the reset button, power up your Aeotec Smart Home Hub.
4. Continue to hold down the reset button, the LED should beflashing yellowduring this time.
5. Release the reset button when LED lights up solid yellow for at least 3 seconds.
6. Wait a few minutes and the LED should return to flashing red/green
j.
Registration failed
If you encounter registration fail when connecting your hub to SmartThings Connect, you can follow one of two
possible solutions:
1. Tap Retry
2. If Retry continues to fail, force close SmartThings Connect app, and start the process of registration from the
very beginning.
k.
Invalid serial number
There are 2 possible solutions for this error.
1. Confirm that the serial number was entered correctly.
2. Check the LED of your Aeotec Smart Home Hub. If the LED is green, the hub may have been claimed by someone
else. The previous user must remove the hub from their location.
l.
How to perform a full hub reset if already setup.
If you ever need to perform a full reset of your Smart Home Hub, you can follow these steps to deleting your hub for a
fresh start.
1. You'll need to remove the hub from the backend in your SmartThings IDE page
1. Login to your Samsung account through SmartThings IDE: https://account.smartthings.com/
(https://account.smartthings.com/)
2. Click "My Locations" -> Select your location
3. Then click on "My Hubs"
4. Look for your hub, if you have multiple hubs, select the specific hub that you want to fully reset.
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