140
6
Service and Repair
This chapter discusses the procedures involved for returning a
failed instrument to Agilent Technologies for service or repair.
Subjects covered include the following:
• Operating Checklist, on page 140
• Types of Service Available, on page 141
• Repackaging for Shipment, on page 142
• Cleaning, on page 142
• Electrostatic Discharge (ESD) Precautions, on page 143
• Surface Mount Repair, on page 143
• Troubleshooting, on page 144
• Self-Test Procedures, on page 150
• Replaceable Parts, on page 156
• Disassembly, on page 157
Operating Checklist
Before returning your instrument to Agilent Technologies for service or
repair, check the following items:
Is the instrument inoperative?
• Verify that the ac power cord is connected to the instrument.
• Verify that the front-panel On/Standby switch has been pushed.
Does the instrument fail self-test?
Remove all external connections to the instrument. Errors may be
induced by signals present on the external wiring during a self-test. Long
test leads, even leads that are otherwise unconnected, can act as an
antenna causing pick-up of ac signals.
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