Alcatel OmniPCX Enterprise User Manual

ALC ETL
Alcatel OmniPCX Enterprise
Section - RSI RSI
Detailed description
Whenthevoiceguideends
3
, a C STA notification
4
(Telephony Tones Generated) is sent
to the URS via the Tserv er.
Any OmniPCX Enterprise voice guide can be used.
2. Voice guide: voice g u ide broadcast is sent by the URS. On request by the Tserver, connection
of the voice guide is performed by the OmniPCX Enterprise via the CSTA servi ce Generate
Telephony Tones
2
that allows voice guide parameters (such as choice of language, whether the
caller can or cannot interrupt by entering a DTMF code on t heir phone, OmniPCX Enterprise
voice guide i dentification) to be transmitted. When the voice guide ends
3
, a CSTA notification
4
(Telephony Tones Generated) is sent to the URS via the Tserver.
3. Busy, silent, or ri ng tone: the routing strategy can broadcast a busy, silent, or ring tone. On
request by the Tserver, the tone is generated by the OmniPCX Enterprise when processing is
interpreted by the URS. When the PCX finishes generating the tone
3
, a CSTA notification
4
(Telephony Tones Generated) is sent to the URS via the Tserver.
2.3.3.2. Acqu isition of DTMF transmiss ion s
DTMF detection
Start Data Collection
Data Collected 1, 3, 5 ...8
Genesys
solution
2
1
Route Request
OmniPCX Enterprise
Call Server
Media Gateway
RSI
Linux
4
3
On DTMF transmission, the codes are collected (o n Tserver request) by the OmniPCX Enterprise,
using its internal resources.
The Tserver sends a CSTA s ervice Start Data Colle cti on
2
request to the PCX. Data collection is
performed by the OmniPCX Enterprise. W hen data coll ection is complete
3
,CSTAinformation
containing the data acquired
4
is sent to the URS via the Tserver.
Note: If data acquisition cannot be performed, the request is refused.
2.3.3.3. Acquisition of DTMF transm ission + broadcast of a voice g uide
The routing strategy can simultaneaously b roadcast a vo ice gu ide and ac quire DTMF transmissions.
The voice guide is stopped as so o n as the first D TMF digit is detected. Connection to the voice guide
and detection of DTMF transmission are performed (on Tserver request) by the PCX via the CSTA ser-
vices Generate Telephony Tones and Start Data Collection (see above sections and figures).
Ed.03 Ref.3EU19 919ENAA .13

Alcatel OmniPCX Enterprise Specifications

General

System Type	IP PBX
VoIP Protocols	SIP, H.323
Voice Codecs	G.711, G.729
Networking	IP
Redundancy	Yes
Unified Communications	Yes
Integrated Applications	Voicemail, Conferencing
Network Interfaces	Ethernet
Humidity	10% non-condensing