P–4
Publication
1756–6.5.15 – July 1998
At Rockwell Automation, customer service means experienced
representatives at Customer Support Centers in key cities
throughout the world for sales, service, and support.
Our value-added services include:
Technical Support
•
SupportPlus programs
• telephone support and 24-hour emergency hotline
• software and documentation updates
• technical subscription services
Engineering and Field Services
•
application engineering assistance
• integration and start-up assistance
• field service
• maintenance support
Technical Training
•
lecture and lab courses
• self-paced computer and video-based training
• job aids and workstations
• training needs analysis
DeviceNet courses Designing a DeviceNet Network (course no.
CCP160) and Configuring a DeviceNet Network (course no.
CCP161) are currently offered. Contact your local authorized
Allen-Bradley distributor or sales/support office for
more information.
Repair and Exchange Services
•
your only “authorized” source
• current revisions and enhancements
• worldwide exchange inventory
• local support
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