AMX Acendo Core ACR-5100 Administrator's Guide

Exchange/Office 365 Set Up
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ACR-5100 Acendo Core Administrators Guide
Exchange/Off ice 365 Set Up
Introduction
The following document provides a recommended path for resources to communicate with Exchange 2013/2016 or Office 365
servers. Although other configurations are supported, we recommend Impersonation for all accounts associated with Acendo Core
communication. See 'Why Impersonation is recommended for Exchange/Office 365' for more details.
Acendo Core Service Account
The Acendo Core Service Account on the Exchange or Office 365 server must meet the following requirements:
The account must have an associated Exchange Mailbox.
The account information entered here must match the account information for the Acendo Core Service Account (as
entered in the Admin Settings (see page 17).
The account must have rights to add, modify, and cancel/delete appointments in each Exchange Room Mailbox with which
Acendo Core will synchronize. This may be accomplished via any of the following three methods:
- Delegate access to the mailbox
- Impersonate the mailbox owner using Exchange Impersonation
- Assign full-access permissions to the mailbox
Microsoft Exchange / Office 365: Username and Calendar Email IDs
The Exchange 2103/2016 or Office 365 Server requires a unique Calender Email ID for each room. Provider, Server URL, Username,
and Password will be the same for all Acendo Core units at an installation. The calendar Provider, Username, Password and Calendar
Email ID is entered for each room in the Acendo Core settings Room Booking page (FIG. 99).
Calendar Provider
Enter the following information to configure each Acendo Core user and room for use with Microsoft Exchange / Office 365:
Calendar Provider - Choose from the drop-down list: Microsoft Exchange or Office 365
Server URL - enter the secure URL of the Exchange server
NOTE: The Exchange Server URL should appear as: https://SERVERNAME/EWS/Exchange.asmx
NOTE: The default Office 365 Server URL should appear as:
https://outlook.office365.com/EWS/Exchange.asmx
Username - Enter a valid name for a user with access rights that are appropriate for the room specified in the Calendar
Email ID field (see below). The Username must include the fully qualified domain name.
– Example: JaneDoe@acme.onmicrosoft.com
NOTE: The Username and Calendar Email ID should always be the Full SMTP email address associated with a mailbox:
USERNAME@DOMAIN and RESOURCE@DOMAIN.
Password - This is the password to access the Exchanger server.
Calendar Email ID - Enter the email address for a valid room. The Calendar Email ID must include the fully qualified domain
name.
– Example: ConfRoom1@acme.onmicrosoft.com
NOTE: The Calendar Email ID f ield is the only field that is unique to each room: "Provider", "Server URL", "Username", and
"Password" are the same across all rooms in the system.
Connection Status - Current status of the Acendo Core connection to the calendar server.
Debug Diagnostics - Turn the diagnostics On
For other Acendo Core set up options, refer to Acendo Core System Settings on page 15.
FIG. 99
SETTINGS > Calendar page (showing sample Calendar information - Exchange/Office 365)
JaneDoe@acme.onmicrosoft.com
ConfRoom1@acme.onmicrosoft.com
12admin34
Calendar Provider, URL, Username and
Password fields are the same for all rooms
in the Exchange or Office 365 deployment
Calendar Email ID is unique for each room

AMX Acendo Core ACR-5100 Specifications

General

Brand	AMX
Model	Acendo Core ACR-5100
Category	Conference System
Language	English