AudioCodes C455HD - Page 125

CHAPTER7 Troubleshooting
C455HD | Users & Administrator's Manual
➢ To get information about the phone:
1. OpentheAndroidPhoneUtility(seeAndroidPhoneUtilityonpage113formore
informationabouttheapplication),enterthephone'sIPaddress,clicktheadjacentSSH
ConnectbuttonandbrowsetoafolderonthePCtowhichtosendtheinformation.
2. ClicktheGet Version button.
3. Viewtheinformationinthepane.
4. Alternatively:
● Togetfirmware information,inthe'Command'fieldenterthefollowingandthenclick
Send:
getprop ro.build.id
● TogetBootloader informationusingSSHprotocol,intheutility's'Command'fieldenter
thefollowingandthenclickSend:
getprop ro.bootloader
● TogetDSP informationusingSSHprotocol,intheutility's'Command'fieldenterthe
followingandthenclickSend:
getprop ro.ac.dsp_version
● TogettheMicrosoft Teams versionusingSSHprotocol,intheutility's'Command'field
enterthefollowingandthenclickSend:
getprop ro.teams.version
● TogettheMicrosoft Company Portal versionusingSSHprotocol,intheutility's
'Command'fieldenterthefollowingandthenclickSend:
getprop ro.portal.version
- 118 -