AudioCodes C455HD - Getting Logs

CHAPTER7 Troubleshooting
C455HD | Users & Administrator's Manual
The following diagnostics files are then received from the phone:
● dmesg.log
● dumpstate-c470hd-1.18.117_58793-41-undated-dumpstate_log-3458.txt
● dumpstate-c470hd-1.18.117_58793-41-undated.txt
● dumpstate-stats.txt
● logcat.log
Getting Logs
Networkadministratorscangetbugreportlogs,includingalogcatfileandaconfigurationfile,
toexpeditedebugging.
➢ To get logs:
1. IntheAudioCodesAndroidPhoneUtility(seeAndroidPhoneUtilityonpage113formore
informationabouttheapplication),enterthephone'sIPaddress,clickSSH Connectand
browsetoafolderonthePCtowhichtosendtheinformation.
2. ClickGet Logs;afterashortperiod,viewa'Finished'indicationintheresultspane.
- 122 -