AudioCodes C470HD - Page 146

CHAPTER7 Troubleshooting
C470HD | Users & Administrator's Manual
5. Enable‘Voicerecord’.
6. StartWiresharkonyourPCtocapturetheAudiotraffic.
Collecting Media Logs (*.blog) from the Phone
NetworkadministratorscancollectMediaLogs(*.blog)fromthephone.
➢ To collect Media Logs (*.blog) from the phone
1. AccessthephoneviaSSH.
SSH is by default disabled and can be enabled with Administrator permissions in the
phone screen (Device Administration > Debugging > SSH).
2. Setthephonetothescreentocapture.
3. Runthefollowingcommand:
scp -r admin@hosp_
ip:/sdcard/android/data/com.microsoft.skype.teams.ipphone/cache/ .
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