RXV81 MTR on Android Video Collaboration Bar
User's & Administrator's Manual 66 Document #: LTRT-18259
➢ To reset the configuration:
1. Navigate to and select Reset configuration.
2. Navigate to and select OK; all data is erased and default factory settings are restored but sign-
in is retained.
See also here.
4.1.11.5 Restart Teams app
If the Teams application freezes or malfunctions, a good way to resolve this is to restart the app.
➢ To restart the Teams app:
◼ Navigate to and select Restart Teams app; only the Teams app is restarted.
4.1.11.6 Company Portal Login
4.1.11.7 Getting Company Portal Logs
Company Portal logs can be helpful to network administrators when there are issues with
signing in to Teams from the phone.
➢ To get Company Portal logs:
1. Reproduce the issue (logs are saved to the device so you first need to reproduce the issue
and then get the logs).
2. Log in to RXV81 as Administrator and then go back.
3. Navigate to and select the Debugging option.
4. Navigate to and select Company Portal login.
5. In the Device Details screen that opens, navigate to and select Settings:
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