Avaya 9600 Series Setup Guide

IKE ID/PSK invalid
Problem description
The value in either system parameter NVIKEID or NVIKEPSK is invalid.
Resolution
Procedure
Verify that the current value is correct.
IKE Phase 1 failure
Problem description
An IKE Security Association could not be established between the phone and the VPN gateway.
Related Links
Resolution on page 42
Resolution
Procedure
Check the following IKE Phase 1 parameters for compatibility:
• NVIKEDHGRP
•
NVIKEP1AUTHALG
• NVIKEP1ENCALG
• NVIKEP1LIFESEC
Related Links
IKE Phase 1 failure on page 42
IKE Phase 2 No Response
Problem description
A message was not received from the VPN gateway in response to a message sent by the phone.
Another cause might be that a Phase 2 parameter is not set correctly, causing the VPN gateway to
ignore the message from the phone.
Troubleshooting
42 VPN Setup Guide for 9600 Series IP Telephones March 2015
Comments? infodev@avaya.com

Avaya 9600 Series Specifications

General

Brand	Avaya
Model	9600 Series
Category	IP Phone
Language	English