Barco ClickShare CSE-800 Installation Manual

113R5900049 /13 ClickShare CSE-800
Problem Cause Solution
Low video performance Laptop performance
• Lower the screen resolution of
the laptop.
• Disable the hardware
acceleration for video.
• Use only a part of the display
to show the video.
• Right click ClickShare icon in
system tray and click on
Capture mode to toggle the
current setting..
Wireless connectivity See “Users have bad connectivity”
Video is not shown on screen Player uses overlays Disable the usage of overlays in
the preferences of the video
player.
Some programs of Windows are
not shown on the display
Use of overlays, 3D or hardware
acceleration in the GPU
• Disable overlays or hardware
acceleration in the GPU.
• Disable AeroGlass in Windows
7
• Upgrade the Base Unit to the
latest software version.
When using Windows 7 the
following message about the
Windows Aero color scheme
appears: "Windows has detected
your computer's performance is
slow. This could be because there
are not enough resources to run
the Windows Aero color scheme.
To improve...".
ClickShare uses resources from
the GPU. In combination with
other programs which do so,
Windows 7 sometimes shows this
message suggesting to disable
Aero to improve the performance
of your laptop.
It is safe to ignore this message
and choose 'Keep the current
color scheme'.
Your screen is not shown on the
display when pressing the Button
In extented mode:
your the 9th person to try to
connect. The other connections
can be:
• 8 Buttons or
• 7 Buttons and 1 HDMI
connection or
• 6 Buttons and 2 HDMI
connections
In clone mode:
Your the 5th person to try to
connect. The other connections
can be:
• 4 Buttons or
• 3 Buttons and 1 HDMI
connection or
• 2 Buttons and 2 HDMI
connections
Click and hold the Button for 2
seconds to use the Show me full
screen function.
The ClickShare software is not
running.
Go to the ClickShare drive and run
the software.
Your content is removed from the
display and the LEDs on the
Button are blinking white
Connection to the Base Unit is
lost.
ClickShare tries to restore the
connection automatically. If it fails,
the LEDs on the Button start
blinking red.
Troubleshooting

Barco ClickShare CSE-800 Specifications

General

Brand	Barco
Model	ClickShare CSE-800
Category	Projector Accessories
Language	English