Bender ISOMETER isoRW425 - Technical Support: Service and Support; First Level Support; Repair Service; Field Service

Important information
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isoRW425_D00052_03_M_XXEN / 02.2017
1.2 Technical support: Service and support
For commissioning and troubleshooting Bender offers you:
1.2.1 First level support
Technical support by phone or e-mail for all Bender products
 Questions concerning specific customer applications
 Commissioning
 Troubleshooting
Telephone: +49 6401 807-760*
Fax: +49 6401 807-259
In Germany only: 0700BenderHelp (Tel. and Fax)
E-Mail: repair@bender-service.de
1.2.2 Repair service
 Repair, calibration, update and replacement service for Bender prod-
ucts
 Repairing, calibrating, testing and analysing Bender products
 Hardware and software update for Bender devices
 Delivery of replacement devices in the event of faulty or incorrectly
delivered Bender devices
 Extended warranty for Bender devices with in-house repair service or
replacement device at no extra cost
Telephone: +49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (sales)
Fax: +49 6401 807-789
E-Mail: repair@bender-service.de
1.2.3 Field service
On-site service for all Bender products
 Commissioning, parameter setting, maintenance, troubleshooting for
Bender products
 Analysis of the electrical installation in the building (power quality test,