22 | Chapter 2: Installation
If the communication attempt is not successful, try the following:
• Is the reader connected to the power supply and turned on?
• Is the communication cable firmly attached to both the reader
and the computer?
• Did you select the correct Reader Type in Gen5?
• Try a different COM port.
• If using the USB cable, did you install the driver software?
If you remain unable to get Gen5 and the reader to communicate with
each other, contact BioTek’s Technical Assistance Center.
13: Set the Dispenser Calibration Values
Applies only to Synergy HTX models with injectors.
Before you use the dispenser with the Synergy HTX, you must set the calibration values in
Gen5.
1 Power on the instrument, and establish communication.
2 In Gen5, go to
System > Instrument Configuration, select the Synergy HTX,
and click
View/Modify.
3 Click
Setup, and then select the Dispenser 1 tab.
4 On the keyboard, press CTRL+SHIFT+M to enter maintenance mode for the
Dispenser 1 window.
5 Enter the syringe calibration values from the label on the rear of the dispenser box.
6 Click
Send Volumes, and then click Get Volumes to verify that the entered values
were sent to the instrument.
7 Select the
Dispenser 2 tab, and repeat steps 4 through 6 for Dispenser 2.
BioTek Instruments, Inc.
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